Sunday, January 31, 2010

Terms & Conditions




Please take 10 minutes to read the following:

1. This site is only for SERIOUS buyers/shoppers. Wholesalers are most welcome.


2. No refund after payment made.
If the item ordered is out of stock, we will inform you to continue order, choose other lenses which has the same value as your previous order, or refund the money. No cancellation once payment is transferred.

3. Buyers need to bare the shipping and handling fee, unless there is a promotion stated that we will provide buyers with FREE
shipping. Refer here for the shipping fee. registered shipping fee: up-to-date on June 18, 2013

4. We do not take responsibility for any loss mails during delivery as those mails are ship out by shipping company.

5. Contact lenses in our store are ready stock items. We required 3 business days to process your order. This is not includes weekends. up-to-date on June 18, 2013

6. We do not accept exchange due to buyers order wrong prescriptions of lens or change of mind. Hence, please check carefully before ordering. If you insist to do so, $3.00 will be charged for every pair exchange and the shipping fee is on your own cost. Please bare in mind that colour of lenses may vary due to the resolution of our computers.

7. Mode of Payment.
We only accept either payment via PayPal. PayPal accept credit card like visa, mastercard and american express. Please do not send us concealed cash.

Pay-pal: allyxxxx.gmail.com
*payments are made via Paypal with a 6% surcharge on all payments by online purchase option


8. We only serve serious buyers.
Those who just email us and asking for fun, please do not waste our precious time. Payment must be made within 3 days after submitting the order form. Those who fail to make payment or want to cancel their orders, kindly let us know. If you fail to do so, you will be BLACKLISTED, as I'd mentioned only serious buyers are welcome. Same goes to those who request us to reserve the lenses, yet end up missing in action.

9. Proof of Shipment.
We will email you a photo of your contact lenses (the vials or blisters) and package before send it out. *We will not upload photos to Package and Feedbacks, as people might tend to misuse it.

10. Prices are fixed!

Purchase 1-10 pairs are subject to our promotion discount. Wholesale price from 15 pairs and onwards.

11. Description of lenses.
Pictures are for reference only. The results might be varied depending on your eyes colour. Photos can be amounted to a quite reliable source because we were using normal ordinary girls as models. Also, from Sept 2010 onwards
we do not carry prescriptions such as -0.50 and -0.75.

Prescriptions that available are:
0.00(plano), -1.00, -1.25, -1.50,-1.75, -2.00, -2.25, -2.50, -2.75,-3.00, -3.25, -3.50, -3.75,-4.00, -4.25, -4.50, -4.75, -5.00, -5.50, -6.00, -6.50, -7.00, -7.50, -8.00, -8.50,- 9.00,- 9.50 -10.00
*before -5.00: -0.25 per step
*after -5.00: -0.50 per step
if you order -5.25, we will send you -5.00 (: please be informed. *up-to-date on 17th Aug

12. Returned policy
Returns are not accepted. We will check on the lenses and make sure everything in perfect condition before ship out. Any damages occur during delivery process is not our responsibility as we have already do our best to protect the vials (lenses) with a piece of paper and bubble wrap and it is carried out by shipping company. If any damage was found, please complaint to post office and there is nothing that we could do. Also, do always check on condition of the lenses BEFORE you open them. Once opened, it considers not returnable/exchangeable*
*up-to-date on 1st Nov

(i) We have no problem with the contact lenses. If your eyes are sensitive one, please do not choose those which are lower in water content (W.C). We will not exchange a new pair or refund you if your eyes are sensitive or allergic to the contact lenses.

(ii) Only defected lenses will be REPLACE by a new lenses, provided you show us a proof of your defect lenses. No photo, no proof, no replacement. Take a photo of your defect lenses and circled it with RED even there is a small crack.





13. No Payment, No Order
There is no such thing to reserve lenses for customers as the basic of first come first serve.

14. Admins of appleofyoureyes reserve the legal right to change the content of this webpage. This is including our promotions, contacts prices, shipping fees, term and conditions etc, without any prior notice.

15. Disclaimer.
By ordering on this site, you have read and agree to our terms and conditions. We shall not be liable for any discomfort, infections or injuries/damages resulting from the use of contact lenses. By wearing our products, you are hereby releasing Apple of Your Eyes of any legal liability resulting from such use. Prior to ordering, please seek attention from your optometrist regarding the prescriptions and health conditions of your eye.
Reminder: Change your lens case every 3 months. And some lenses are extremely soft, please handle them with care as they are easily to get ripped off. These colour lenses are for myopia only, NOT astig use.

Please read carefully the above conditions before ordering. All sales are final!
If you do not trust me, then please buy from others.
No hard feeling.

★じò ぴé╄→~♥~
Appleofyoureyes Management


Princess Nudy Medical Proven










RESERVED LIST:
#1 Princess Marquez, Alberta, Canada
#2 Tiffany Pham, U.S
#3 Elizabeth Yang, U.S
#4 Jeein Yoon, U.S
#5 Rosa Vo, U.S
#6 Elsie Feng, U.S
#7 Rixin Huang,U.S

Dispute Cases:
#1 Sunshine Yang
#2 Nam Bui (Nhi Bui)
PayPal had been refund the FULL amount while you already got the first 2 pairs that I sent out on Sept. 24. Please proceed to the payment of those 2 pairs or inform this to PayPal as we already sent in an appeal case. We will remove your name here once PayPal has re-solve the dispute case. Thank you.

BLACKLIST:
(Sending in order form, but no payment)
#1 Hamna Ali
#2 Hyejin Kim
#3 Kathy Fox
#4 Bo-Hyun Kim
#5 Jacqualine Sue

Shipping Info

Registered Shipping (Rates and Estimated Delivery)
Note: 
A new postage rate, only for registered shipping, had been implemented by our local Post Office effective May 15, 2013. In conjunction with the increment, duration of deliveries are faster to every locations compared to previous ones.  

Latest update on June 18, 2013
They no longer allow us to use air mail rate instead, they introduced us the "international small packet" rate.
Kindly refer to the newest rate as follows:


Shipping Method   Applicable Area           Shipping Fee
 ♥ Registered Mail
(International Small Packet)

Zone 1:
Brunei and Singapore

       
      1 - 4 pairs:  $8.90
      5 - 10 pairs:  $17.90
      11 - 19 pairs: $23.90
 (Estimated Delivery: 4 - 5*)

 Registered Mail
(International Small Packet)

       
Zone 2:
Indonesia, Philippines, Hong Kong

       1 - 4 pairs: $8.90
       5 - 10 pairs: $17.90
       9 - 19 pairs: $23.90
 (Estimated delivery: 4 - 7*)

Zone 3: 
Japan, Taiwan, Korea, Australia, New Zealand, China, and India 


      1 - 4 pairs:  $11.90
      5 - 10 pairs:  $22.90
      11 - 19 pairs: $32.90
 (Estimated delivery: 4 - 8*)




Zone 4:
USA, Canada, Russia, Brazil, Mexico, UK, Denmark, Sweden, Italy, Germany and France,

           
     1 - 4 pairs: $11.90
     5 - 10 pairs: $22.90
     11 - 19 pairs: $32.90
 (Estimated delivery: 5 - 10*)


Price shown ABOVE is SUBJECT TO  6% of Goods and Services Tax, effective from April 1, 2015
The above chart is updated on June 18, 2013
Note : Transit time below is based on "working days" (WD), which is exclude weekend and public holidays.

*The estimated delivery time listed applies to major cities only. Delivery to areas outside major cities may incur additional days.
Each pair = 50 grams, each lens case = 50 grams, packaging box = 15 grams. If there is overweight, we will cease to give away the lens cases, otherwise you gotta pay for the extra.


Kindly email us at theserenity22@gmail.com if your destination is not included on above cart.
To United Kingdom ONLY (Express Shipping - no signature is required - on your own risk)
1-8 pairs : US$20.00


EMS SHIPPING (Rates and Transit Time)
EMS shipping for urgent order will be entertained too. Please bare in mind that contact lenses are not allow to go into some countries. Check it with your customs department respectively. Especially Singapore. Hence, no fast mail shipping to Singapore or it would be at buyers' risk.


Note:
Price shown BELOW is SUBJECT TO 6% of Goods and Services Tax, effective from April 1, 2015
Start from 15th July 2011, the fuel surcharge has been increased from 10% to 15%
Charges stated below is made before 15th July 2011.


Country of Destination
(A to L)

Transit Time
(Working days)

Country of Destination
(M to Z)

Transit Time
(Working days)




Australia2 – 4
(US33.60)


Austria3 – 4
(US45.15)
Mexico3
(US60.90)


Netherlands3
(US50.40)


New Zealand3
(US35.70)
Belgium3 – 4
(US45.15)
Nigeria3 – 5
Brazil3– 5
(US880.90)
Norway3 – 4
(US54.60)
Brunei2 – 3
(US22)






Canada3
(US50.40)
Philippines2 – 3
(US27.30)


Portugal3 – 4
(US45.15)
Denmark3
(US45.15)




Russia4
(US50.4)
Finland3 – 4
(US45.15)


France3
(US45.15)
Singapore2
(US22)
Germany3
(US45.15)
South Korea3
(US$31.50)
Greece3 – 4
(US45.15)


Hong Kong2 – 3
(US27.30)
Spain3 – 5
(US52.50)






Sweden3
(US58.80)
Indonesia2 – 3
(US23.10)
Switzerland3
(US58.80)




Ireland2 – 3
(US45.15)


Italy3 – 4
(US45.15)


Japan2 – 3
(US30.50)












U.S.A3 – 5
(US45.15)








Luxembourg3 – 4
(US64.05)





Processing time : 2-3 business days
Business days: Monday to Friday

Example:
i) Buyer A sent us payment on Thursday, 2-3 business days are consider from Friday, Monday and Tuesday (the earliest shipment). Our local post office is closed on weekends.

ii) Buyer B sent us payment on Friday/ Saturday/Sunday, 2-3 business days are consider from Monday, Tuesday and Wednesday (the earliest shipment). Our local post office is closed on weekends.

How to track and trace the package after it being sent out to the destination?
Well, no worries. 
Please click on the following related link.
Trace Post for 98 Countries here:

Happy shopping with us!!

Cheers,
appleofyoureyes
updated on 22 May 2013


Note: We are be NOT responsible if there is any damage incur during delivery, as we have do our best to protect contact lens vials with bubble wrap, and also put up a note 'FRAGILE' on the package. Please complaint to post office if any damage found.


About Us


Welcome the-serenity-22.blogspot.com aka to apple of your eyes. We ship worldwide to Asia countries, U.S.A, Europe countries, Russia, Brazil etc. We run this contact lens business since December 2009. All products in our store are ready stock, and orders will be shipped out in 3 working days after payment received. We use registered shipping, with tracking number and also EMS, express shipping (based on request only).

We will do our best to provide the best service to our potential buyers!


Briefly about the owner
I`m Ally, 24 year-old, the owner of apple of your eyes contact lens shop. I'm currently a final-year Northumbria University student. My siblings will take over my job during my examination period. We are serious and responsible sellers. If you are contact lens lover, please visit my webpage and add us on facebook to your buddies list. ^_^





Working hours UTC +8.00
1000 to 2300

Email us:
theserenity22@gmail.com

Easy step to purchase:
1. Fill up the order form and send to our email
2. Wait for my confirmation
3. Make payment (
Paypal ONLY )


Special service: We will notify you via email, and send you a photo of your package+contacts, before ship them out to the destination.

After-sale service: We will keep you up-to-date the status of your package until you received it. Please give us some time for the updates.

If you have any questions/comments, kindly contact us by clicking the below button. We will reply you in time.

Enjoy your shopping!
Best regards,
Allyson Lym
Owner of appleofyoureyes